Terms and condition

Terms

Check-in time:

  • From 8:00 to 13:00 check-in at the reception
  • From 13:00 to 8:00 self check-in: you will be assigned a personal access code with which you will be able to access your room simply and independently.

Payment methods:

  • Direct payment by credit card
  • Currency
  • I pay Bancomat
  • MasterCard
  • Master
  • Visa
  • V-Pay
  • JCB
  • Union Pay
  • Diners Club
  • doscover
  • Cash (on site) with credit card to guarantee when booking
  • Bank transfer only when booking to be made within 3 days

Refundable reservations:

  • Cancellation will be FREE up to 5 days from the check-in day.
  • The cost of the first night will be charged if the room is canceled between 5 days and one day after arrival.
  • The full amount of the reservation will be charged if the room is canceled within 24 hours prior to arrival or in the event of a no-show

Non refundable reservations:

The full amount of the reservation will be charged in case of cancellation

It is not possible:

  • Host animals
  • Organize parties and events
  • Smoking is not allowed